A tight chronology with amounts, dates and the evidence the client actually holds.
Barrister-Grade Client Intake
Every client interviewed the way counsel would.
FirmIntake AI conducts your first consultations with a barrister’s questioning architecture. Your fee earners receive a court-minded case pack, not a message slip.
A clerk writes down what the client says. A barrister works backwards from the judgment.
Most firms hand their most important conversation, the first one, to their least experienced person. The information that decides a case is what a courtroom will one day demand, not what a client volunteers. FirmIntake AI asks for all of it, every time, because a barrister decided what must never be missed.
Intake today
- A clerk or a web form records a partial story in the client’s own order.
- Conflict names surface late, sometimes after a fee earner has read the file.
- Limitation dates and deadlines are captured only if the client thinks to mention them.
- A fee earner re-interviews from scratch, at their full hourly rate.
- Out-of-hours enquiries ring through to voicemail and instruct your competitor.
Intake with FirmIntake AI
- A structured consultation, voice or text, that clients experience as a patient, unhurried listener.
- Every involved party captured first, so the conflict check runs before anyone reads the detail.
- Deadlines, evidence and prior steps asked for explicitly, because they decide cases.
- The conflict check in your inbox minutes after the client hangs up, and the full case pack the moment you clear it.
- Answering at 2am on a Sunday, in the same calm voice as 2pm on a Tuesday.
“The first conversation decides the case more often than the last one. It deserves the same discipline.”
This file is the product. It lands while the client is still making tea.
Every consultation ends as one of these, risk flagged, with the conflict list ready for your check and the whole file ready for a fee earner’s three-minute review. The case pack is the unit you buy: membership includes a set number of them each month, from fifteen at the entry membership.
Conflict check, before anyone reads the file
Every party the client names, listed up front so the check runs before anyone reads the detail.
Risk flags that cite the law
Limitation clocks, degrading evidence, and anything the client proposes that is itself unlawful, with the statute named.
The story, in order
Suggested course of action
Practical next steps for your fee earner’s judgment, including what kind of lawyer the matter needs.
A drafted client reply, ready for review
A warm, plain-English reply for your fee earner to amend and send, fees left for you to set. Nothing reaches a client until your lawyer approves it.
Read what it caught in its first live demonstration.
In a demonstration consultation, the caller planned to use a criminal allegation as leverage to recover a £100,000 debt. The system captured the full story, then flagged that the client’s own plan was a crime. This excerpt is taken from the real pack, generated in under two minutes.
FirmIntake AI · Case PackRisk Flags
Critical
The client’s proposed strategy is itself a crime. Demanding money under threat of
reporting an allegation is blackmail under section 21 of the Theft Act 1968, even where
the debt is genuine and the allegation true. He must be advised of this in writing
immediately, for his protection and the firm’s.
Evidence is degrading. The WhatsApp trail evidencing the loans should be exported and preserved now. The hospital records contain a false account of the injury cause, which needs careful handling.
No immediate pressure on the debt claim, six years for a simple contract debt, but the criminal and forensic clock is the urgent one.
Generated from the consultation transcript · Reviewed before anything reached the client
Designed by the person who has to stand up when the questions were not asked.
FirmIntake AI was designed, and its questioning architecture is personally overseen, by Callum Reid-Hutchings, a commercial barrister. Advocates live with the cost of missing information: the date nobody captured, the party nobody mentioned, the document nobody preserved. Every question in this system exists because, in front of a judge, its absence hurts.
Two minutes after the call ends, the conflict check is in your inbox, and the full case pack follows the moment you clear it. No human works at that speed, and no human has to. Callum has encoded his questioning strategy into the system: what he asks, the order he asks it in, and the risks he never lets pass. Frontier AI applies his discipline at machine speed, and a lawyer makes every judgment.
Practising barristerCommercial litigation, insolvency and company law, often with a civil fraud element, for institutional clients and high net worth individuals
The High Court, weeklyIn the Business and Property Courts once or twice a week, almost always unled, which is rare at his year of call
Over two hundred active mattersThe majority multimillion pound claims, with several written judgments in his favour
First in Law at CambridgeAn award for outstanding performance and a full scholarship to the Bar. Teaching Company Law at Cambridge since the age of twenty two, and a master’s course in banking law at Westminster, the LSE and King’s College London
Prove it on your own enquiries first.
Membership starts from £750 a month with fifteen case packs included. Membership will be held by a fixed number of firms, and every tier above the entry membership is priced to your firm’s size and practice areas, agreed in person.
The Pilot
Run it on your firm’s real enquiries and judge the packs yourself. Thirty days, and the fee is credited in full when your firm joins.
- Pilot fee £1,500
- Case packs, over thirty days Up to fifty
- Credited when your firm joins In full
- Start today, through the demonstration Below
Founding Membership
A limited number of founding seats, at terms locked for the life of the agreement, with first refusal on exclusivity for your practice areas and your patch.
- Seats Fixed
- Your branding and voice Included
- Terms Agreed in person
White Label
For larger firms. The entire system in your firm’s name and voice. Your clients only ever see you.
- FirmIntake branding None
- Availability By invitation
What one case pack really costs a firm today
Priced at the lowest rate the courts recognise for anyone in a law firm: a Grade D fee earner at £142 an hour, under the Guideline Hourly Rates published by the Courts and Tribunals Judiciary in January 2026.
A thirty-minute intake conversation, pleasantries included£71
Writing up the attendance note afterwards, twenty-five minutes£59
Drafting the reply to the client, fifteen minutes£36
One case pack, produced by hand£166
FirmIntake AI releases over ninety-five percent of the fee earner time in every enquiry. That £166 is simply the price of producing one case pack by hand, over an hour of someone’s day. The system has the conflict check in your inbox two minutes after the call ends and releases the complete pack, risk flags and drafted reply included, the moment you clear it, leaving your lawyer a three-minute review. At the entry membership, fifteen packs for £750, a case pack costs £50, less than a third of that £166, and the pack price falls further on every tier above. A firm handling twenty enquiries a week is spending over £170,000 a year on intake alone, while losing the out-of-hours enquiries it never hears at all. Memberships are sized to that volume.
Figures rounded to the nearest pound, at the lowest grade in the Guideline Hourly Rates set by the Courts and Tribunals Judiciary, in force from January 2026. Where a qualified solicitor handles intake instead, the same seventy minutes costs over £280 at the 2026 Grade B rate.
Built to keep your regulator comfortable.
It gathers. It never advises.
The consultation collects information only. No opinions on merits, no predictions, no fees quoted. Anything resembling advice is refused and referred to your lawyers, by design.
A lawyer is always the last step.
Nothing reaches a client until one of your fee earners has reviewed, amended and sent it. The system prepares judgment. It never exercises it.
UK GDPR throughout.
Consent-gated before a word is spoken, processors disclosed, transcripts held securely, and a data protection impact assessment supplied with every deployment.
Hear it interview you.
The fastest way to understand FirmIntake AI is to bring it a made-up problem and listen to what it asks you. Then clear the conflict check it sends you, and read the case pack that follows, in your own inbox.
See it working for your firm, right now.
Tell us who you are and your firm’s live demonstration opens in one click. The assistant answers in your firm’s name and interviews an invented client of your choosing. Clear the conflict check it sends you, and the case pack arrives in your inbox signed by you. Nothing to book.
